Feedback and Complaints

We value your feedback and are committed to providing high-quality services.

Whether you have a compliment, suggestion, or complaint, we encourage you to share your thoughts. Your input helps us improve and ensure the best possible care and support. If you have a complaint, we will handle it confidentially and work towards a fair resolution.

Read more about our Complaints Handling Procedure.

You can also escalate concerns to external agencies such as:
The Aged Care Quality and Safety Commission 
The NDIS Commission
The Commonwealth Ombudsman

Please complete the form below, and our team will respond as soon as possible.

Feedback and Complaints Form

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